Shipping Policy

At EOMMA, every order is prepared with care.

Orders are typically processed within 1–2 business days after confirmation. Once dispatched, deliveries usually reach you within 3–7 business days across India, depending on your location.

You will receive a shipping confirmation and tracking link once your order leaves our facility.

While we work with trusted courier partners, delivery timelines may occasionally vary due to logistics or regional factors. If you need assistance with your order, our team will always be happy to help.

Return & Exchange Policy

Our products are designed for personal wellness and self-care, which means we are unable to accept returns or exchanges once an order has been delivered.

However, if you receive a damaged, defective, or incorrect item, please reach out to us within 48 hours of delivery with your order details and photos of the product.

We will carefully review the request and ensure that a suitable resolution is provided.

Orders placed via Cash on Delivery are not eligible for returns or refunds.

  • Refund Policy

    Refunds are issued only in situations where:

    • A damaged or defective product has been received
    • An incorrect product has been delivered

    Once verified, refunds will be processed to the original payment method within 5–7 business days.

    Orders placed via Cash on Delivery are not eligible for returns or refunds.

  • Cancellation Policy

    Orders may be cancelled only before they are dispatched.

    If you need to cancel an order, please contact us as soon as possible with your order details. Once the order has been shipped, cancellations can no longer be processed.